All hardware/sensors manufactured by ModuSense are covered by the ModuSense 24-month*, return-to-base warranty (shipping at own cost).
- Brood Monitors
- Environmental Monitors
Any devices or sensors not manufactured by ModuSense are covered by a 12-month*, return to base warranty (shipping at own cost).
- Water Level Sensors
- Wind Speed Anemometers
- Weather Station Sensors
- Air Quality Sensors
Other devices which include Tracking devices like Oyster and Dart are covered by the manufacturer's warranty but they still need to be returned to ModuSense (shipping at own cost) before being repaired/replaced.
When a device is returned, it will be reviewed by our technicians to determine the fault. If a fault is found to be human error or any misuse of the apparatus then this information will be communicated back to you before any remedial work is undertaken. In the event a device has failed due to misuse or human error, the cost of repair and any associated freight costs will be payable by the customer.
* The relevant warranty period begins from the date of sale.